What is Project Management?

Project Manager

We constantly get asked all the time ‘What does a Project Manager do’? ‘What is it doing in your breakdown of costs on our quote’?

As a design professional I meet a lot of people that have no idea what a project manager does, and how important they are in delivering a quality product, with no hassles.

It’s a tough question to answer. Especially because in many design firms the project manager is still an emerging position.

Project managers are responsible for the leadership of the project from start to finish. They lead a team and help negotiate relationships within the project—whether it’s with clients, team members, printers, photographers, etc.

Project managers are not the people chasing work and developing new relationships. Instead, they maintain a healthy client relationship throughout the course of the project. This often can turn into a long-term business relationship.

Once the contract is agreed upon and signed, the team is then assembled. Most projects start with a team meeting, that may differ depending on the goals and scope of the work. It is up to the project manager to decide what the best approach to the work should be. Sometimes project managers tend to forget their role is to lead, not dictate, they need to have a vision and an approach, as well as have a clear understanding of the goal.

For us at DesignLab, “It’s all about the relationships.” In a collaborative project setting, successful relationships between team members are essential, and the job of keeping the foundation often falls to the project manager. Conflicts can be an important part of the creative process, but it’s really important that it doesn’t sidestep the project.

One way is to make sure that every team member feels valued, and that they are an important part of the project. This can include making sure that team members are coached effectively, and praised, especially during the challenging stages. It is the project manager’s job to care about the quality of work, and that is the same about the quality of the working environment. Maintaining a positive working environment builds good rapport between the team, and keeps enthusiasm levels on a high.

For the hands-on graphic designer, the profession and work consists of big ideas and the small details. It’s not just enough to have a great concept these days — you have to be able to execute it, and this often means working through painstaking precise and multiple iterations of a concept until you get it right.

It’s the project manager who has to keep an eye on the goals & objectives of the project, both for the client and the design team. Clients can be just as easily fooled by sexy layouts, but it’s the project manager’s job to avoid those temptations and make sure the project meets its objectives.

Although design agencies can benefit from a project manager, they are not always required, especially if an agency has many experienced design professionals. Project managers usually are best in mid-sized to larger agencies with at least 20 staff or more.

In smaller design agencies, an art director or design director often functions as the project manager, and may be capable of handling the role. But sometimes project management is the last thing an art director wants to — or should — be doing. This is where a project manager can relieve the pressure of the art director of these responsibilities so that they can focus on the quality of the design rather than the project process.

Hiring a project manager will not solve all of your agencies issues. But allowing for leadership of your projects, and your agencies work will enable smoother outcomes, and a better workflow, and maybe even encourage leadership within your agency.

Finding the right team, giving correct direction and managing the working environment — while focusing on a strategic direction and staying on top of deadlines and deliverables — are all part of a project manager’s role. It’s a challenging task. But if you can find someone who is good at it, you can build your business and improve the quality of your portfolio.

How To Sell Your Design To Skeptical Clients

You know that nervous feeling just before your’e about to sell your design ideas to your clients?

It’s because you know they’re going to ask why, and you’re going to have to think up some sort of explanation. And you’re going to stutter through it with meaningless phrases: “It works because of balance” “I think this is the way to go.”

Why not instead enter the meeting with a solid argument in your back hand. To truly convince a client, nothing beats a lucid, coherent argument based on actual evidence. You may be a designer, but when it comes to pitching an idea, you have to act like a salesman.

Here are four techniques for making a good convincing sale.

1. LISTEN AND REPEAT THEIR WORDS BACK TO THEM

Sometimes, your client is trying to tell you things they don’t know how to express themselves. Your role as a designer is to pick through the subtle ties and pull out the truths they’re not being explicit about. Before you can make a valid case for any kind of solution, you need to know what the problem is. And that means listening.

Listening helps you determine what the constraints of a project really is, what the client’s concerns are. It helps you see whether or not you’ve already got the right argument in hand or if it needs looking at again.

It also helps put your client into a mindset. Repeating what you’ve heard back to the client you’re listening to is the No. 1 way to make a client feel they are being heard to the ideas you’re about to show. It shows that your forthcoming recommendations will be tightly relevant to the client’s needs.

2. ALWAYS ASK QUESTIONS CONTINIOUSLY

A good designer should ask questions—about the business, they’re concerns, they’re needs, they’re prior decisions, they’re team and goals. A great designer wants to see the whole picture.

They ask questions because they’re really curious. They ask questions because the answers can help them see what they’re getting into. They ask questions because they want to work toward a vision they can use to make good design decision. Asking questions lets them do that.

Asking questions lets a designer form a coherent debate. Asking is as important as listening. It’s actually part of listening. Asking means dragging more information out into the spotlight.

Next time you walk into an interview, ask questions. Next time you need to make an informed decision ask questions. Next time you need to fend off a bad idea, someone’s bias, your own bias, ask questions.

3. PATIENTLY EXPLAIN YOUR REASONING

A client asked me to add “click here” to a link. They were worried users wouldn’t know what I meant for them to click—the link was a question like “Forgot password?” I explained the reasons for not including “Click here.”

We all know it takes time to explain things like this. That email took 15 minutes to write.

But it’s worth it. It buys you respect, and it shows your client respect. What they hear is that you care enough to explain your rationale. It also demonstrates that you have a rationale for everything you do. It can build trust.

Educating your clients and co-workers and stakeholders with every recommendation you make has effective effects:

  • It guarantees you have a reason for your recommendation.
  • It gives everyone a good reason for the recommendation.
  • It has a long-term effect: It teaches clients to think about design. To think like a designer. To think like a consumer. It teaches them that every decision has an impact on a user’s experience and therefore should be considered. Do this well, and over time you won’t need to form an argument for your reasoning.

4. PRESENT YOUR RATIONALE LIKE AN ESSAY

If you can present your case and do it at the start, you won’t need to argue. Your narrative will address every concern before it comes up.

It helps to apply an essay-style structure to your presentation. When you’re presenting design work to someone, that essay can be helpful. It’s a template. Its tells a story.

Here’s one tip for how to keep an audience captive while you’re making your rationale.

A lot of times, your audience, especially smaller ones will want to ask questions during the presentation. This is fine if it’s a minor question with a quick answer. There is no quicker way to derail your argument than to let something like this distract you and leave everyone forgetting what you were hoping to achieve.

The tip is simple: Ask your customers to hold their questions until the end of the presentation.

In many examples, especially if you’ve anticipated their concerns, you’ll have already answered most of the big questions. This doesn’t mean you’re done. It’s practically a guarantee that someone will ask you something you haven’t yet thought of. This is why the questions are at the end.

If you let these things throw you off track in the middle of a presentation, you may never answer the other important questions. If your meeting is an hour, leave 5-10 minutes at the end for questions.

Whatever the case, leave some time. Questions are the only way you’ll know what you’ve missed.

In Summary: It can always be a tough sell to convince your’e client your reasons for why you design a project the way you do. Steve Jobs put it so well “The customer is always right was told by the customer”. People don’t know what they want, you need to show them. Believe in what you do and why you do it. Remember customers come to you because they can’t do it themselves.

The Importance of Letterhead design

Over the last couple of weeks we have talked about the importance of business stationery, and how business cards are such an essential part of selling your brand.  Today I want to discuss the importance of letterhead design.

Why your letterhead is important

Your Company logo

Your business has a logo for a reason. This logo will define and identify your brand, and will help your customers to recognise you. So by putting your business logo on your stationery you expose your brand and what it stands for, in turn giving you a far greater brand awareness in your industry and among your customers.

It backs up your brand

Every business wants its customers to know that it offers the best service or the most affordable products, then your letterhead therefore needs to reinforce your brand message.

If your brand is all about providing a professional, bespoke service (for example) then you should make sure that your letterhead reflects this, whether that’s with a clean design, or by colours and fonts. Once you’ve chosen the particular identifiers, make sure to stick to them across all of your business’ communication for consistency.

It shows legality and authority

Not only does your business letterhead present who you are, which helps to identify your brand; but it should also be used for all official documentation. It reinforces your brand’s authority and gives the remainder of the letter credibility.

What makes a good letterhead design?

letterhead-adelaide-graphic-design-1

Clean and simple

Your letterhead should be easy to read, so it’s important for it to be a clean and simple design. Your letterhead should consist of your logo and any contact details.

Contact details

It’s important that your customers can contact you by looking at your letterhead. This means ensure your contact details are relevant and up to date.

Two font rule

Now this is in the eye of the beholder, but we feel you shouldn’t use any more than two fonts in your letterhead design. Try to choose a font which reflects your logo. You may decide to use a specific typeface for all of your marketing communication.

Company colours

You should make sure that your letterhead contains any corporate colours from you logo. A business which sells items specifically related to food for example will likely opt for green and red, rather than purple, it’s simple logic.

Good examples of successful letterheads

Below is a look at some examples of what we think is successful letterhead designs. Just remember as long as you include the right information, and keep any design consistent with your brand’s identity, you can’t go wrong.

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Simply in the shape of a comb, this works great for a barber shop.

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Choosing a corporate colour must have been a bit of a no brainer with a name like Redbrick.

If you want to chat to DesignLab about how we can help with your business stationery in Adelaide, call Spiros 0n 0431 926 575.

Good Business Card Design Adelaide

Good business card design Adelaide is so important to your brand. Your business card can be considered one of the most important marketing tools you can have for your brand and business. You are giving you’re contact information to potential customers. In order for the business card to do its job, it has to be professional, memorable and attractive.

It is very important for your business card to be attractive and memorable. Think that some people receive hundreds of business cards and they rarely remember any of them. Making your business card memorable is and should important.

Some mandatories we advise all our clients are your logo must be simple and symbolic to your business services and the industry that is associated with. Having your website and email address is a must these days. Customers will be searching for a website where to look for information about your business and for an email if they want to contact you. If you’re missing these, you better keep the cards to yourself, cause handing them to people would be pointless.

What people appreciate more than anything else in a business card is it’s quality. Your brand is reflected by your business card, and if you have one with a good paper quality and print finish, the first impression of a possible client will be far better than from a regular business card.

In short business cards will never go away. They remain an effective tool for building networks and keeping in contact with clients.

 

The business cards showcased below are a really good example of how to make your card stand out.

Speak to Spiros at DesignLab if you want to take your business card to the next level and really stand out.

 

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Some good Christmas Design Ads

Christmas is upon us yet again. We are all likely rushing around like a crazy people this week trying to get all your work done, finish up your Christmas shopping, preparing to travel, etc. Every year, we are asked by our loving clients to design them something for Christmas i.e. cards, e-cards, newsletters, Facebook banners and more, and every year we strive to design something different from your normal tinsel, red & green backgrounds with snow flakes and cursive typography. It’s just boring as bat shit! So we took some time out from our hectic graphic design schedule and took a look at some inspirational Christmas design that actually looks and feel different.

Let’s take a minute to slow down and absorb some solid Christmas design inspirations.

Some of these ads will make you laugh, others might earn an approving nod or even a roll of the eyes. All are definitely worth a look and are sure to get your brain in a creative mode.

jetta_santa.preview mcdonalds_christmas_fries santa-nike xmas-10 xmas-design_apple xmas-design_construction xmas-design_hp xmas-design_sillon xmas-design- xmas-design-heineken xmas-design-mercedes-2 xmas-design-mercedes xmas-design-pepsi xmas-inbev

 

 

Have a Great Holiday!

Whether you celebrate Christmas, Hanukkah or Festivus, we here at DesignLab would like to wish you a very happy holiday season.

SA Caravan & Camping Show

This year’s SA Caravan & Camping Show was a massive success, with a record crowds, a new Camping Kids Zone, Jayco Main Stage featuring The Drumming Monkeys topped off by perfect sunny Adelaide weather, what was there not to love!

We took a different direction with this years branding. We wanted the poster to create a sense of the typical Aussie holiday camping with family and friends.  We used a photo which was a brother and sister running on a jetty about to jump into the beach, and with tagline named ‘Your Aussie adventure starts here!’

SA-Caravan-Show-2014Poster    Photo 22-02-2014 12 43 28 pm Photo 22-02-2014 12 37 51 pm Photo 22-02-2014 12 13 21 pm Photo 22-02-2014 1 24 57 pm Photo 22-02-2014 1 04 58 pm

Category: Graphic Design Adelaide

 

Graphic and web design trends for 2014

With 2014 well on its way we thought it was a great time to look at this year’s graphic and web design trends to help you work towards achieving your competitive edge.

iStock Photo by Getty Images asked creatives around the globe to weigh in on what’s hot and what’s not for 2014. The resounding response was that simplicity is king, even as we’re introduced to more and more complex devices, platforms and channels than ever before. From flat design to reigned-in parallax scrolling to 5-second social media videos, think of simple design as the yin to technology’s yang.

10 Graphic and web design trends for 2014

1. Simplicity

Simplicity will undoubtedly be the most powerful tool for expressing the highest level of sophistication.

2. Flat Design

Hopefully we see better ‘flatness’ than we did this year. Many screen and app designs have applied flat shapes and solid colours with such fervor that they created layout, rhythm and usability issues. The many screens and wearable tech gizmos will require us to design clever and connected experiences.

3. Improving Parallax Scrolling

Over the past few years parallax scrolling has become a very popular tool enlivening the delivery of content on the web. More and more we will see this used in a restrained way — with more of a ‘light touch.’

4. 5-7 Second Storytelling

The biggest social media trend will be 5-7 second storytelling — clickable videos, Vine, and animated Gifs all use small pieces of moving media to tell a story quickly.

5. Logos With Depth

The increasing simplification in logo (re-) design is overused. In many cases this leads to a loss of brand sovereignty.

6. Real Models

I believe there is a trend in portraying reality more. We know models are meant to help to sell products…but the imagery of normal, real people also sells and can enhance public affinity with the brand.

 7. Digital Innovation

The Brazilian advertising industry is becoming more and more mature, focusing on what is really relevant to consumers, not just on what wins awards. Advertising needs to change to adapt to a market that has already changed.

8. 3D Printing

New forms, designs and patterns by 3D printer will be gain more popularity in 2014.

9. Creative Inspiration

We need to invest in knowledge about ourselves, about the world we live in, about the role of creativity on this planet. This knowledge will help us transform reality into something closer to what we dream of.

10. Trend Lists

I don’t believe in design trends being overused. The issue is around timing; if you’re using an aesthetic, design or idea that people are sick of, you’re not doing your job. However, I think creatives get jaded with new design styles way before the general population, so I’d say feel free to overuse more. People like consistency.

To download the full infographic visit iStock.